Privacy Policy

Overview

TapIn Technologies LLC, doing business as TapIn, operates the TapIn website, merchant portal, and related Services. This policy explains what information we collect, how we use it, and the choices you have regarding your data when you interact with our Services.

This policy applies to all versions of the Services unless otherwise noted.

Personal information has the meaning defined under applicable privacy laws and generally refers to information that identifies, relates to, describes, or can reasonably be linked to an individual.

Information We Collect

• Contact details you provide directly, such as name, email, and company information.
• Basic device and usage information, including browser type, pages visited, and timestamps.
• Communications you send to us through forms, email, or support channels.
• Account or business information, such as business name, contact information, and account credentials if you register for merchant Services.

In the preceding 12 months, we may have collected and disclosed the categories of personal information described above to service providers for business purposes.

Cookies and Analytics

We may use cookies and similar technologies to analyze usage and improve our Services. These technologies may include local storage and analytics tools, and may collect information such as browser type, pages visited, and interaction data.

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

How We Use Information

• Provide, operate, and improve the TapIn Services.
• Respond to support requests and service inquiries.
• Maintain security, monitor abuse, and comply with legal obligations.

Legal Basis for Processing

Where required by applicable law, including in the EU and UK, we rely on legal bases such as consent, contractual necessity, compliance with legal obligations, and legitimate interests to process personal information.

Data Sharing

We do not sell your personal information. We may share information with trusted service providers and data processors who perform services on our behalf, such as cloud hosting, infrastructure, analytics, payment processing, and communications platforms. These providers are expected to protect your information and are not permitted to use it for unrelated purposes.

We do not share personal information for cross-context behavioral advertising purposes.

We may also disclose information if required by law, regulation, legal process, or governmental request.

If you make payments through TapIn Services, payment card data is processed by PCI-compliant third-party payment processors and is not stored in full on our servers.

If TapIn is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction. We will take reasonable steps to support continued protection of personal information.

A list of current sub-processors is available upon request at support@tapin.dev.

Data Retention and Security

We keep information only as long as necessary to provide Services, meet legal requirements, and protect the platform. We apply administrative, technical, and organizational safeguards designed to protect data against unauthorized access, loss, or misuse.

No system is completely secure and we cannot guarantee absolute security.

Your Choices

Depending on your location, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also have the right to data portability, the right to opt out of the sale or sharing of personal information where applicable, and the right to non-discrimination for exercising your privacy rights.

California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to request access to personal information we collect, request deletion of personal information, and the right to opt out of the sale or sharing of personal information. To exercise these rights, please contact us at support@tapin.dev.

We respond to verified consumer requests consistent with applicable law.

Do Not Track Signals

Our systems do not currently recognize or respond to Do Not Track browser signals, as there is no industry-wide standard for such signals.

International Data Transfers

Information we collect may be stored and processed in the United States or any other country where we or our service providers maintain facilities.

Merchant Data Roles

Businesses using TapIn may collect information from their customers through the platform. In those cases, the merchant acts as the data controller or business responsible for that data, and TapIn processes data on the merchant's behalf as a service provider.

Children

TapIn Services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn that personal information from a child under 13 has been collected, we will delete it.

Changes to This Policy

We may update this policy periodically. When we do, we will revise the Last Updated date on this page.

Contact Us

If you have questions about this policy or our data practices, please contact us at support@tapin.dev.